Effective — April 20, 2026Last revised — April 20, 2026Version — 1.0
These are the terms under which Veil is offered, and under which you agree to use it. They are written in plain English where plain English will hold up in court, and in careful legal English where it will not. We have tried not to hide anything.
Please read them. If any clause is unclear, write to us.
§ 01Acceptance of terms
By signing up for Veil, sending us a text message, or otherwise using the service, you agree to these Terms of Service ("Terms") and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the service.
These Terms form a binding agreement between you and [LEGAL ENTITY NAME] ("Veil," "we," "us," "our"), the operator of the Veil service.
§ 02What Veil is
Veil is a service that delivers interpretive writing on dreams and natal astrology via SMS, MMS, and/or iMessage. You send us a dream, a birth chart question, or a request for reflection; we reply with an interpretation drawn from established traditions in depth psychology and Western tropical astrology, shaped by a language model.
Veil is intended for personal reflection, creative inquiry, and entertainment. It is a contemplative companion, not a certainty.
§ 03What Veil is not
This section matters. Read it carefully.
Veil is not, and does not hold itself out as:
A medical, psychiatric, or psychological service;
A therapist, counselor, clinician, or healthcare provider of any kind;
A diagnostic or treatment tool for any condition, physical or mental;
A financial advisor, investment advisor, tax advisor, or legal advisor;
A fortune-telling, predictive, or clairvoyant service;
A provider of professional advice of any description;
An emergency service of any kind.
Nothing Veil sends you constitutes medical, psychological, financial, legal, or other professional advice. Dream interpretation and astrological reading are ancient interpretive traditions; they are not sciences, they are not diagnoses, and they are not predictions of what will happen. You should not rely on anything Veil says as the basis for any decision about your health, finances, relationships, safety, or legal affairs. For matters requiring professional judgment, consult an appropriately qualified professional.
If you choose to act on anything Veil tells you, you do so at your own risk and on your own responsibility.
§ 04Crisis and safety
If you are in crisis
Veil is not an emergency service and cannot help in a crisis. If you are experiencing a mental health emergency, thinking about suicide or self-harm, or otherwise in immediate danger, please contact emergency services or a crisis line now.
United States — dial or text 988 (Suicide and Crisis Lifeline).
United Kingdom — Samaritans at 116 123, free, 24/7.
In immediate physical danger — call your local emergency number (911, 999, 112).
Dreams sometimes surface material that is painful, frightening, or destabilizing. If a reading touches something that needs real support, please seek it from a qualified human. We are not one.
§ 05Eligibility
You must be at least 18 years old to use Veil. By signing up, you represent that you are 18 or older, that you have the capacity to enter into a binding contract, and that you are not prohibited from using Veil under the laws of your jurisdiction.
Veil is provided in English only at this time. You are responsible for any translation of these Terms if English is not your first language.
Veil may not be available in all countries. We may restrict or terminate availability in any jurisdiction at our discretion, particularly where local law regulates divinatory, astrological, or "psychic" services (as in certain US states and cities), or where SMS delivery is not supported.
§ 06Your account
Your Veil account is tied to your mobile phone number. You are responsible for the security of the phone and number associated with your account. If your phone is lost or stolen, or if you believe your account has been accessed by someone else, please contact us immediately at support@veildream.com.
The information you provide (name, birth date, time, place) should be accurate. Inaccurate birth data produces inaccurate astrological readings; we cannot correct for it. You may update your information at any time by texting the service or writing to support.
One account per phone number. You may not use a phone number you do not control, nor sign up on behalf of another person without their consent.
§ 07SMS terms
By signing up with a US phone number, you consent to receive text messages from Veil, including transactional replies to your dreams, service announcements, and (if you have opted in) reminders or prompts. By signing up with a non-US number where the service is available, the same consent applies subject to local law.
Frequency — message frequency depends on your usage. You control it by how often you write to us.
Cost — message and data rates may apply per your mobile carrier's plan. Veil does not itself charge for SMS.
STOP — text STOP to unsubscribe at any time. We will send a final confirmation and then stop all messages.
HELP — text HELP for support information.
Supported carriers — Veil is delivered through a third-party SMS/iMessage gateway. Supported carriers may change without notice; we are not liable for undelivered messages attributable to carrier limitations.
Delivery is not guaranteed — SMS is a best-effort delivery medium. Messages may be delayed, undelivered, or delivered out of order. We do our best; the carriers do the rest.
§ 08Acceptable use
When using Veil, you agree not to:
Use the service for any unlawful purpose or in violation of any applicable law;
Impersonate another person, or submit birth data or other personal information that is not your own without their consent;
Use the service to harass, threaten, or harm another person, or to send hateful, defamatory, or discriminatory content to us for any purpose;
Attempt to reverse engineer, decompile, probe for vulnerabilities in, or otherwise circumvent the technical operation of the service;
Attempt to extract, scrape, or harvest the outputs of the service at scale, or to use the service to train a machine learning model;
Send content that infringes the intellectual property rights of another person;
Attempt to jailbreak, prompt-inject, or otherwise manipulate the AI that generates replies into violating these Terms or causing harm to any person;
Flood the service with automated messages, or use the service in a way that unreasonably degrades it for others.
We reserve the right to terminate or suspend any account that violates these rules, with or without notice.
§ 09Your content
"Your Content" means everything you send to Veil: dreams, questions, images, voice notes (if supported), and any other material. You retain ownership of Your Content.
You grant Veil a limited, non-exclusive, royalty-free, worldwide license to store, process, display back to you, and send Your Content to our subprocessors strictly for the purpose of providing the service. This license terminates when you delete Your Content or your account, subject to the retention terms described in the Privacy Policy.
We do not use Your Content for training any AI model. We do not share Your Content with advertisers or data brokers. We do not publish Your Content anywhere. The Privacy Policy governs in detail.
You represent that Your Content is lawful to share and that sharing it with Veil does not violate the rights of any third party. If another person appears in your dream and you describe them, that is fine; their appearance in your dream is your content, not theirs. If you share third-party material (a poem, a song lyric, another person's writing) and ask us to interpret it, do so only where you have the right or where fair use or equivalent applies.
§ 10AI-generated output
Our replies are generated by a large language model (currently Anthropic's Claude) shaped by a system prompt, a reference corpus, and your own input. What this means practically:
Ownership — to the extent permitted by law, we assign to you a non-exclusive, royalty-free right to use the output Veil sends to you for your own personal, non-commercial purposes. You may quote a reading in a journal, share it privately, or keep it. You may not resell it or pass it off as a professional service.
Non-uniqueness — similar inputs can produce similar outputs for different users. We make no claim that any reading is unique to you.
Not always right — language models make mistakes. A reading may contain astronomical errors, symbolic misreadings, or statements that sound authoritative but are not. Treat every reading as a draft to examine, not a verdict to accept.
Our use of outputs — we may store, review (in aggregate or anonymized form), and analyze outputs to improve the service, debug errors, and enforce these Terms. We will not publish outputs tied to your identity.
§ 11Our intellectual property
Veil, the Veil name and logo, the service's system prompts, its reference writing, its website, and the software that makes it run are owned by us or our licensors and are protected by copyright, trademark, and other laws. These Terms grant you no ownership of any of it.
You may not use our name, logo, or any of our copyrighted or trademarked material without our prior written permission, except for fair use (commentary, criticism, review).
§ 12Billing, if applicable
Some features of Veil may require a paid subscription. If they do:
Prices, billing cycle, and features will be disclosed before you pay.
Payments are handled by a third-party payment processor. We do not store your card details.
Subscriptions renew automatically until you cancel. You may cancel at any time; cancellation takes effect at the end of the current billing period.
Refunds are at our discretion except where required by law. If you believe you have been charged in error, contact billing@veildream.com.
We may change prices with at least thirty (30) days' notice, which will apply at the start of your next billing cycle. You may cancel rather than accept a price increase.
Applicable taxes may be added to prices at checkout.
§ 13Cancellation and termination
You may cancel your account at any time by texting STOP or DELETE to the service, or by emailing support@veildream.com. STOP halts further messages; DELETE (or an equivalent email request) erases your account and associated personal data as described in the Privacy Policy § 10.
We may suspend or terminate your account if you violate these Terms, if we are required to do so by law, if providing the service to you creates a legal or safety risk, or if we discontinue the service. Where possible, we will give you notice and a reasonable opportunity to export your data before termination.
The following sections survive termination: Your Content (§ 09) insofar as retention applies, Intellectual Property (§ 11), Disclaimers (§ 14), Limitation of Liability (§ 15), Indemnification (§ 16), Governing Law (§ 17), Arbitration (§ 18), and Miscellaneous (§ 20).
§ 14Disclaimer of warranties
Veil is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we disclaim all warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation.
We do not warrant that the service will meet your requirements, that any reading will be accurate or reliable, that messages will be delivered without delay or failure, or that defects in the service will be corrected. You assume all risk arising from your use of the service and any reliance you place on any output it produces.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our warranties are limited to the minimum period and scope required by applicable law.
§ 15Limitation of liability
To the fullest extent permitted by applicable law, in no event shall Veil, its officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation damages for loss of profits, goodwill, use, data, emotional distress, or other intangible losses, arising out of or relating to your use of or inability to use the service, any reading or interpretation provided through the service, or any action you take (or fail to take) in reliance on any output of the service, whether based on warranty, contract, tort, statute, or any other legal theory, and whether or not we have been advised of the possibility of such damages.
In no event shall our aggregate liability to you for all claims arising out of or relating to the service exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred United States dollars (US $100).
Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot be excluded by law. For UK consumers, nothing in these Terms affects your statutory rights; where we refer to liability, we mean liability above the minimum that cannot be excluded.
§ 16Indemnification
You agree to indemnify and hold harmless Veil and its officers, directors, employees, and agents from any claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of (a) your violation of these Terms, (b) your violation of any law or the rights of a third party, or (c) content you submit to the service. This indemnification does not apply to claims arising out of our own willful misconduct or gross negligence, or to the extent prohibited by applicable law.
§ 17Governing law and venue
These Terms are governed by the laws of the [STATE OF [YOUR STATE], USA], without regard to its conflict of law rules. Except for disputes subject to arbitration (see § 18) or where prohibited by applicable law, all disputes arising out of or relating to these Terms or the service shall be brought exclusively in the state or federal courts located in [YOUR COUNTY, YOUR STATE], and you consent to the personal jurisdiction of those courts.
If you are a consumer resident in the European Union, the United Kingdom, or another jurisdiction that grants you a mandatory right to bring proceedings in your local courts, nothing in this section limits that right.
§ 18Arbitration and class action waiver
Important — read carefully
This section requires you and Veil to resolve most disputes through individual arbitration rather than in court, and waives your right to participate in a class action. You have thirty (30) days to opt out (see below).
Informal resolution first
Before starting arbitration, the party with a dispute shall send a written notice describing it to the other party. Veil's notice address is legal@veildream.com. The parties shall attempt in good faith to resolve the dispute within sixty (60) days of the notice.
Binding arbitration
If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the service (each, a "Dispute"), other than those excluded below, shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. Arbitration shall take place in [YOUR COUNTY, YOUR STATE], or — at your election — by telephone, video, or written submission. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator's decision shall be final and binding.
Excluded disputes
The following are not subject to arbitration and may be brought in court: (a) small claims within the jurisdictional limit of a small claims court; (b) claims for injunctive or other equitable relief to stop unauthorized use of or access to the service; and (c) claims of intellectual property infringement. Either party may also seek provisional relief in court to preserve the status quo pending arbitration.
Class action waiver
You and Veil each agree that any Dispute shall be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class action waiver is found unenforceable in any proceeding, that proceeding must be brought in court, not arbitration.
30-day opt-out
You may opt out of this arbitration agreement by emailing legal@veildream.com within thirty (30) days of first accepting these Terms, with "Arbitration Opt-Out" in the subject line and your name, account phone number, and a statement that you wish to opt out. Opting out will not affect any other provision of these Terms.
Applicability
This arbitration agreement is governed by the Federal Arbitration Act. If you reside outside the United States in a jurisdiction where this arbitration clause is unenforceable, it does not apply to you, and § 17 governs.
§ 19Changes to these terms
We may amend these Terms from time to time. When we make material changes, we will:
Update the effective date at the top of the page;
Notify active users by SMS and, where we have your email, by email, at least fourteen (14) days before the change takes effect;
Provide a summary of the change at the top of the notice.
If you continue to use the service after the effective date of a material change, you accept the updated Terms. If you do not accept them, you may cancel your account as described in § 13.
§ 20Miscellaneous
Entire agreement — these Terms and the Privacy Policy constitute the entire agreement between you and us regarding the service.
Severability — if any provision is found unenforceable, the remaining provisions remain in effect.
No waiver — our failure to enforce any right is not a waiver of that right.
Assignment — you may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Force majeure — we are not liable for delays or failures caused by events outside our reasonable control (natural disasters, war, strikes, infrastructure outages at our subprocessors).
No agency — no partnership, joint venture, employment, or agency relationship is created by these Terms.
Headings — are for convenience only and do not affect interpretation.
Electronic communications — you consent to receive communications from us electronically (SMS and email). Electronic communications satisfy any legal requirement that communications be in writing.
Language — the English version of these Terms is the controlling version. Any translation is provided for convenience.